Delivery & Returns

Delivery

List of delivery countries :
We deliver to the following countries:

Europe : www.barrie.fr
Andorre, Austria, Belgium, Bulgaria, Cyprus, Czechia, Germany, Denmark, Estonia, Greece, Spain, Finland, France, Croatia, Hungary, Ireland, Iceland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Sweden, Slovenia, Slovakia, Switzerland et Vatican City

United Kingdom : www.barrie.co.uk
England, Nothern Irland, Scotland and Wales, Guernsey, Isle of man et Jersey

International : www.barrie.com
Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Burkina Faso Burundi, Cambodia, Cameroon, Canada Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic Chad, Chile, Colombia, Comoros Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica Côte d’Ivoire, Curaçao, Djibouti, Dominica Dominican Republic, Ecuador, Egypt, El Salvador Equatorial Guinea, Eritrea, Eswatini, Ethiopia Falkland Islands, Faroe Islands, Fiji, French Guiana French Polynesia, Gabon, Gambia, Ghana Gibraltar, Greenland, Grenada, Guadeloupe Guatemala, Guinea, Guinea-Bissau, Guyana Haiti, Honduras, Hong Kong SAR China, India Indonesia, Iraq, Israel, Jamaica Japan, Jordan, Kazakhstan, Kenya Kiribati, Kosovo, Kuwait, Kyrgyzstan Laos, Lebanon, Lesotho, Liberia Libya, Macau SAR China, Macedonia, Madagascar Malawi, Malaysia, Maldives, Mali Martinique, Mauritania, Mauritius, Mayotte Mexico, Moldova, Mongolia, Montenegro Montserrat, Morocco, Mozambique, Myanmar (Burma) Namibia, Nauru, Nepal, New Caledonia New Zealand, Nicaragua, Niger, Nigeria Niue, Oman, Pakistan, Palestinian Territories Panama, Papua New Guine, Paraguay, Peru Philippines, Qatar, Réunion, Rwanda Saint Martin, Samoa, San Marino, São Tomé & Príncipe Saudi Arabia, Senegal, Serbia, Seychelles Sierra Leone, Singapore, Solomon Islands, Somalia South Africa, South KoreaSouth Sudan, Sri Lanka St. Barthélemy, St. Kitts & Nevis, , St. Lucia, St. Martin St. Vincent & Grenadines, Taiwan, Tajikistan, Tanzania Thailand, Togo, Tonga, Trinidad & Tobago Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands Tuvalu, Uganda, United Arab Emirates,United States Uruguay, Uzbekistan, Vanuatu, Venezuela Vietnam, Western Sahara, Yemen, Zambia et Zimbabwe.

Delivery methods and timescale
Our deliveries are made by DHL or Fedex, the delivery times of this carrier are given as an indication. For deliveries in Europe, orders are delivered between 1 and 5 working days. For deliveries in the UK, orders are delivered between 1 and 3 working days. For deliveries outside Europe, orders are delivered between 3 and 7 working days.

Delivery fees
For Customer with a delivery address in Europe, prices in euros in the Site include delivery charges, customs duty (if the Country is located outside the European Union) and tax. Delivery charges of eight (8) euros will be applied if the order amount is less than three hundred (300) euros.

If the Customer is located in the United Kingdom, the prices of Items is in pound sterling. Delivery charges of ten (10) pound sterling will be applied if the order amount is less than two hundred fifty (250) pound sterling.

If the Customer is located outside Europe, the prices of Items in dollars in the Site include import duties and taxes. Delivery charges of fifteen (15) dollars will be applied if the total order amount is less that five hundred fifty (550) dollars.

Returns

The Return Policy do not apply to Items that have been customised at the request of the Customer (for instance Customer's initials).

The Customer has 14 business days from the date of the order delivery to return all or part of the Items purchased. 30 business days are applied for orders placed in December.

To ensure the return is processed as efficiently as possible, the Seller invites the Costumer to comply with these terms and conditions of return:

  • Items must be sent with the return form completed;

  • Items must be returned in their original condition, unworn, with all tags still attached and intact, in their original packaging.

The Seller reserves the right to refuse acceptance of any Items that do not fulfil these terms and conditions of return and to return them to the Costumer where applicable.

Procedure

For returns from all countries (except the United Kingdom) , the Customer should follow the procedure below:

Via DHL

  1. Contact the Customer Service by email:   customerservice@barrie.co.uk  or phone by calling  +33 1 49 27 03 86  from Monday to Saturday from 11:00 AM till 07:00 PM (Paris France Time) to request a return, mentioning the order reference, and the Items to be returned.

  2. Fill out the return form by entering only the Items to be returned.

  3. Place the entire products, with tags still attached and intact, in their original packaging, and enclose the completed return form.

  4. Place the AWB on the package and contact DHL for the sending.

  5. The return package must be shipped within 14 days from the date of authorization of the return.

  6. Once received, the Seller quality department will validate it according to the criteria. If applicable, the Seller will reimburse the Items within 3 to 5 days.

In stores

Orders can be returned in the boutique located 22 rue Cambon in Paris for all orders except the ones delivered in the United Kingdom.

For returns from the United Kingdom, the Customer should follow the procedure below:

Via DHL

  • Contact the Customer Service by email:   customerservice@barrie.co.uk  or phone by calling +44 20 7846 4058from Monday to Sunday from 11:00 AM till 07:00 PM (London UK Time) to request a return, mentioning the order reference, and the Items to be returned.

  • Fill out the return form by entering only the Items to be returned.

  • Place the entire products, with tags still attached and intact, in their original packaging, and enclose the completed return form.

  • Place the AWB on the package and contact DHL for the sending.

  • The return package must be shipped within 14 days from the date of authorization of the return.

  • Once received, the Seller quality department will validate it according to the criteria. If applicable, the Seller will reimburse the Items within 3 to 5 days.

In stores

Orders delivered in the United Kingdom can be returned in the boutique located 55A Conduit St, London W1S 2YE.